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Terms of Service
Effective as of January 2026
These Terms of Service ("Terms") govern your use of FocusRobin's website, products, and services. By accessing our website or making a purchase, you agree to these Terms. Please read them carefully.
1. Account and Eligibility
Age Requirement
You must be at least 18 years old or have a guardian's permission to make purchases.
Service Rights
FocusRobin reserves the right to refuse service, terminate accounts, or cancel orders at our discretion.
2. Products and Pricing
2.1 Product Information
All product descriptions, specifications, and prices are subject to change without notice. While we strive to display accurate product information, slight variations in color, material, or measurements may occur.
2.2 Pricing
Currency
All prices in euros (€)
VAT Included
All applicable taxes included
Payment Gateway
Secure processing via Stripe
Price Changes
Prices subject to change
2.3 Bulk Orders
For bulk orders, please contact support@focusrobin.com with the subject "Enquiry for Bulk Order".
Special pricing and terms may apply to bulk orders, which will be communicated separately.
3. Shipping and Delivery
3.1 Shipping Carriers
We use the following carriers for delivery:
Omniva
Lithuania, Latvia, Estonia
DHL
International (All other countries)
3.2 Estimated Delivery Times
Delivery times vary based on product type and shipping location:
Prescription Glasses
| Country | Standard Shipping | Shipping Provider |
|---|---|---|
| Lithuania | 4-7 days | Omniva |
| Other Countries | 9-14 days | DHL |
Sunglasses (Non-Prescription)
| Country | Standard Shipping | Shipping Provider |
|---|---|---|
| Lithuania | 2-4 days | Omniva |
| Other Countries | 4-7 days | DHL |
Note: If your order contains both prescription glasses and sunglasses, the delivery time will be calculated based on prescription glasses (longer delivery time) as all items ship together.
3.3 Order Processing
Orders are typically processed within 48 hours. FocusRobin is not responsible for delays caused by customs, weather conditions, or other circumstances beyond our control.
4. Privacy and Data Collection
4.1 Data Collection
We collect and process personal data under our Privacy Policy and applicable laws. This includes:
4.2 Marketing Communications
With your consent, we may send you newsletters and marketing communications. You can opt out at any time.
5. Intellectual Property
All content on the FocusRobin website, including text, graphics, logos, and images, is protected by intellectual property rights and may not be used without permission.
6. Limitation of Liability
FocusRobin's liability is limited to:
The purchase price of the product
We are not liable for:
8. Governing Law
These Terms are governed by Lithuanian law. Any disputes shall be resolved in the courts of Lithuania.